Full Privacy Statement
Privacy Policy - Full
The Kingston Theatre Trust ("we") are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information that you provide by filling in forms on the Rose Theatre Kingston Website, www.rosetheatrekingston.org. This includes information provided at the time of registering to use the Rose Theatre Kingston Website, subscribing to our service or requesting further services.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of the purchases you carry out through the Rose Theatre Kingston Website and of the fulfilment of your orders.
Details of your visits to the Rose Theatre Kingston Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP ADDRESSES AND COOKIES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and will not allow us to identify you as the user.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
To estimate our audience size and usage pattern.
To store information about your preferences, and so allow us to customise the Rose Theatre Kingston website according to your individual interests.
To speed up your searches.
To recognise you when you return to our site.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Rose Theatre Kingston Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on secure servers. All payment transactions has been fully certified to PCI DSS Level 1 and all cardholder data is encrypted end-to-end and securely transmitted from each point of sale terminal to our card payment system ‘emboss’ ensuring no data can be accessed or compromised. Emboss has been fully certified by major Card Acquirers to support e-commerce payments with full support for 3D Secure. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Rose Theatre Kingston Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Transmission of information via the internet carries a degree of risk. We cannot guarantee the security of your data transmitted en route to the Rose Theatre Kingston website; any transmission is at your own risk. Once we have received your information, we will take all reasonable steps to protect your personal data. We will use best practice procedures and security features to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
To ensure that the Rose Theatre Kingston Website is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To allow you to participate in interactive features of our service, when you choose to do so.
To notify you about changes to our service.
If you are an existing customer, we will only contact you with your consent by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. We will never pass on your details to third parties.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of the Kingston Theatre Trust, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us info@rosetheatrekingston.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
For the purpose of the Data Protection Act 1998, the data controller is The Kingston Theatre Trust of 24-26 High Street, Kingston upon Thames, Surrey, KT1 1HL
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@rosetheatrekingston.org